Wisconsin Web Access Management System

Wisconsin Web Access Management System State of Wisconsin
Wisconsin User ID
Home  Logout  Help  FAQ
 
 
Help

Account Recovery

The account recovery application allows you to access, or unlock, your account in cases where you've forgotten your Wisconsin User ID or Password, or been locked out of your account.  The valid, unique and accessible e-mail account used for Self_Registration is required for recovering access to your account.

Page by Page Help for Account Recovery

  • 1st Page: Login Page

    If you've forgotten your Wisconsin User ID or Password, or accidentally locked your account, click on the Forgot your password? link.

  • 2nd Page: Step One in Recovering Access to Your Account

    Enter either your Wisconsin User ID or the e-mail address associated with your account and click Submit.

  • 3rd Page: Notification that Step One is Complete

    This page indicates that you have successfully completed Step One of the account recovery process.  You are also reminded to expect an e-mail containing a Web link to the Secret Question and Answer page.  You must successfully answer your Secret Question in order to recover access to your account.

  • 1st E-mail: Step Two in Recovering Access to Your Account

    This e-mail provides a Web link to the Secret Question and Answer page. You must follow this link and correctly answer your Secret Question.

  • 4th Page: Step Three in Recovering Access to Your Account

    Enter your Secret Answer in the appropriate field and click Submit.

  • 5th Page: Step Four in Recovering Access to Your Account

    Enter a new password for your account and then re-enter it in the appropriate field.  Click Submit.  Please note the restrictions for a Password.

  • 6th Page: Step Five in Recovering Access to Your Account

    You have successfully completed Step 4 of the Account Recovery process. You are now able to access secured State Web applications. Please note that your Wisconsin User ID is shown next to your name, in case this was the forgotten information. Click on the link to terminate your Account Recovery Session.

  • 7th Page: Logged out page

    Your Account Recovery session has completed. Close the browser to avoid disclosing potentially private information cached in your browser.

  • 2nd E-mail: Confirmation of Password Change

    This e-mail provides confirmation for the changes you made to your account.



Wisconsin Web Access Management System