Wisconsin Web Access Management System (WAMS)

Support Request – Help Wisconsin Support

How to submit your request

  1. Copy all of the questions in the box below (use the Copy Questions button or select the text manually).
  2. Paste them into a new email and type your answer after each question.
  3. Email your completed responses to wihelpwisconsin@wisconsin.gov.
The Message Number, Message Description, and Comments answers are critical to a timely and correct response. If you received a message number and description with your error, include them exactly as shown — they uniquely identify the source of the problem. Use Comments to describe any special conditions or concerns.

If you cannot remember your Wisconsin User ID or password, you may first want to try Account Recovery.

Questions

Open Email to HelpDesk 
WAMS SUPPORT REQUEST
(* = required)

--- USER INFORMATION ---

1. What is your email address? *
   Answer:

2. What is your Wisconsin User ID (if known)?
   Answer:

3. What is your first name? *
   Answer:

4. What is your middle initial?
   Answer:

5. What is your last name? *
   Answer:

6. What is your phone number? *
   Answer:

--- APPLICATION INFORMATION ---

7. What type of problem are you experiencing? *
   (Choose one: Account Activation / Account Recovery / Login /
    Password Change / Profile Management / Self-Registration / Other)
   Answer:

8. If you chose "Other," please describe the problem.
   Answer:

9. What is the name of the application you are trying to access? *
   Answer:

10. What is the web address (URL) of the application?
    (Example: https://on.wisconsin.gov/WAMS/home)
    Answer:

--- PROBLEM DETAILS ---

11. What is the message number shown with the error (if any)?
    Answer:

12. What is the full message description shown with the error? *
    Answer:

13. Comments: describe the issue and any special conditions or concerns. *
    Answer:

Questions marked with * must be answered for your request to be processed.